Last Thursday we were invited to attend a presentation on CCTV in aged care. It was interesting. Our MC was a very charming witty man who asked questions close to the vein. Or let’s say he didn’t hold back!!

There was even a young chap from Ireland promoting his company, a company that has installed cameras to over 2,000 beds in the UK.  Not many considering there are around 500,000 beds available, but it’s a start, and I’m sure Australia can do better.

The event was streamed live and the panel of men in suits addressed all questions asked.

What was my question?

Well its more of a tale really. Yes, cameras will deter any visual abuse. Yes, cameras can monitor if the medication round is being completed in a timely manner i.e. 100 residents are all written up to have their medications @ 08.00, but only 3 Nurses to administer??

It’s great that families can watch their loved ones on their phones and have them monitored, bearing in mind someone isn’t looking at the loved one in their room all day, but the cameras will help to determine if a person is being abused because you can look at the past recordings. After the fact!!

Anyway, back to my tale…I had someone in one of my training sessions that told me about a place she worked in. She told me it was a terrible place and she had to leave after five years. She was excited though because she told me the owners of the facility fixed the problems” I replied, “And how did they do that?” I asked “Well,” she said, “they got a new manager and she sacked 20 workers” then I replied, “And where have those 20 workers gone now”?

She did have a baffled look on her face.

Quick dot point summary:

  • Cameras will not pick up the horizontal abuse going on (that’s the abuse that isn’t reportable or abuse that people don’t think is abuse – need I mention we have a high rate of malnutrition, skin tears, unexplained bruising, dressing clients hanging up in lifters, putting people to bed at 4 pm, getting clients up at 7 am (cos it says so in the care plan) that’s a rarity.
  • Sacking a worker is not the answer – training is the answer – a manager that leads by having empathy for workers and residents
  • Care workers need to be regulated (10 hours CPD) – given a registration number – I would rather employ a registered care worker than a non – regulated one.

Have a great week.

From Annie

Director of Training

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